Refund Policy

Our Refund Policies

At Nyro Tech, we are committed to providing high-quality SaaS solutions and ensuring customer satisfaction. This Refund Policy outlines the terms and conditions for refunds related to our products and services. Please review this policy carefully before making a purchase.

1. Eligibility for Refunds

Refunds may be provided under the following conditions:

  • Technical Issues: If the service was unavailable or experienced significant technical issues due to errors on our part, and we are unable to resolve them within a reasonable timeframe.
  • Unsatisfactory Experience: If you are not satisfied with the service and submit a request within the applicable refund period.
  • Duplicate Payments: If a duplicate payment is made for the same service or subscription.

Refunds will only be issued after a thorough investigation to verify the claim.

2. Non-Refundable Scenarios

Refunds will not be provided in the following cases:

  • Change of Mind: If you decide not to use the service after purchase without any valid reason.
  • Third-Party Issues: Issues caused by third-party software or services integrated with our platform.
  • Late Requests: Refund requests submitted after the refund eligibility period has passed.
  • Violation of Terms: If you have violated our terms of service or acceptable use policies.

3. Refund Request Process

To request a refund, follow these steps:

  1. Submit a Request: Email our support team at support@nyro.tech with the subject line “Refund Request.” Include your name, order details, and reason for the refund.
  2. Verification: Our team will review your request and may contact you for additional details.
  3. Resolution: We will notify you of the outcome of your refund request within 7 business days of receiving all necessary information.

4. Refund Timeframe

  • Approved refunds will be processed within 7-10 business days of approval.
  • Refunds will be credited to the original payment method. Processing times may vary depending on your payment provider.

5. Cancellation and Subscription Refunds

  • Monthly Subscriptions: Cancellations made within the first 7 days of the subscription start date may be eligible for a refund. After 7 days, no refunds will be provided for the current billing cycle.
  • Annual Subscriptions: If canceled within the first 30 days, a prorated refund may be issued based on the remaining subscription period.

6. Contact Us

For further questions or concerns about our refund policy, please contact us:

Nyro Tech reserves the right to modify this Refund Policy at any time. Any changes will be communicated on our website.